---
title: Invite Your Customers to Talk and Listen Carefully
description: Sundeep Patel shares what drives him and what he’s learned as he’s solved a business problem that everyone can benefit from, every day. Show Notes 0:00 Intro  :54 Sundeep Background, getting into app development and eLearning  4:10 The rise of eLearning and online training, decreasing employee onboarding time 5:35 Creating the most simple and quick […]
---

[in:form - The Intero Advisory Blog | Intero Advisory](https://blog.interoadvisory.com/blog)

# [Invite Your Customers to Talk and Listen Carefully](https://blog.interoadvisory.com/blog/2019/12/invite-your-customers-to-talk-and-listen-carefully)

 Written by [Colleen McKenna](https://blog.interoadvisory.com/blog/author/colleen-mckenna) | Dec 10, 2019, 4:32:00 AM

### Sundeep Patel shares what drives him and what he’s learned as he’s solved a business problem that everyone can benefit from, every day.

### Show Notes

0:00 Intro 

:54 Sundeep Background, getting into app development and eLearning 

4:10 The rise of eLearning and online training, decreasing employee onboarding time

5:35 Creating the most simple and quick app for training employees 

8:35 Being accessible to clients, talking with customers drives Sundeep 

10:56 Traveling the world with his family and meeting his first customer in Malaysia 

15:00 The uses of Iorad- employee training, tutorials, on-boarding 

17:05 Making sure the app is as simple and quick as possible 

20:10 The apps Sundeep uses— Slack, Zoom, Intercom, Calendly 

24:08 Patel’s business truths- focusing on strengths, not weaknesses

26:30 Not following a traditional path to success- worrying his family 

29.29 Patel’s wife joining the business 

32:10 Conclusion

### Tools

Sundeep Patel LinkedIn –    
[https://www.linkedin.com/in/sundeep-patel-a49879101/](https://www.linkedin.com/in/sundeep-patel-a49879101/)

Iorad – [https://www.iorad.com](https://www.iorad.com/)

Slack – [slack.com](http://slack.com/)

Zoom – [zoom.us](http://zoom.us/)

Intercom – [https://www.intercom.com](https://www.intercom.com)

Calendly – [https://calendly.com](https://calendly.com)

[View full post](https://blog.interoadvisory.com/blog/2019/12/invite-your-customers-to-talk-and-listen-carefully)

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