---
title: "8 Minutes BuzzFree: Supporting Customers Through Process Improvement, Kevin Ledversis"
description: Kevin Ledversis is Director of Sales at Newcastle Systems and devoted to all things process improvement. In a time when it seems like Amazon is taking over the world, Kevin and his team find ways to maximize efficiency and keep everyone rowing in the same direction.  Show Notes:0:00 Introduction1:46 How ecommerce demands have changed the […]
---

[in:form - The Intero Advisory Blog | Intero Advisory](https://blog.interoadvisory.com/blog)

# [8 Minutes BuzzFree: Supporting Customers Through Process Improvement, Kevin Ledversis](https://blog.interoadvisory.com/blog/2019/11/8-minutes-buzzfree-supporting-customers-through-process-improvement-kevin-ledversis)

 Written by [Colleen McKenna](https://blog.interoadvisory.com/blog/author/colleen-mckenna) | Nov 11, 2019, 4:29:11 PM

### Kevin Ledversis is Director of Sales at Newcastle Systems and devoted to all things process improvement. In a time when it seems like Amazon is taking over the world, Kevin and his team find ways to maximize efficiency and keep everyone rowing in the same direction. 

**Show Notes:**  
0:00 Introduction  
1:46 How ecommerce demands have changed the way companies do business  
2:49 Kevin shares his background and “why”  
4:20 Kevin explains the value that Newcastle brings  
6:24 Kevin’s preferred channel for prospecting + communication  
7:22 How to get in touch with Kevin  
8:35 Conclusion

**Links:**  
Kevin’s LinkedIn profile – [https://www.linkedin.com/in/kevinledversis/](https://www.linkedin.com/in/kevinledversis/)  
Newcastle Systems website – [https://www.newcastlesys.com](https://www.newcastlesys.com)

[View full post](https://blog.interoadvisory.com/blog/2019/11/8-minutes-buzzfree-supporting-customers-through-process-improvement-kevin-ledversis)

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